Shipping Policy
SHIPPING POLICY
Shipping Rates
We offer FREE Shipping for all Canadian orders over $150.
Standard Shipping Rate: $10.00
Express Shipping Rate: $20.00
Estimated Delivery Times
As a small business we appreciate your patience, and we work hard to pack and ship your orders within the quickest timeframe possible.
Orders will be processed and dispatched within 1-3 business days.
Standard Shipping: 3-9 business days
Express Shipping: 1-3 business days
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly.
Please note: Once your order is dispatched, we are unable to modify the order.
Disclaimer: Celia is not responsible for any delays or parcels lost in transit.
Once an item is dispatched, we are relinquished of all responsibility, and this is transferred onto the carrier.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
Please allow 48 hours for the tracking information to become available.
If you are unable to locate this confirmation email, please check your junk and promotions mail before contacting us.
If you haven’t received your order within the corresponding shipping times, please contact us at shopceliajewelry@gmail.com with your name and order number, and we will look into it for you.
International Customs Charges
You may be required to pay sales tax and/or duty/custom charges depending on your location.
The customer is liable to assume the cost of any taxes, import duties or any other fees and charges which may be levied.
By purchasing from Celia, you agree to these terms of service.